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View AllGoTo FAQ
Answers to common questions about setup, your direct line, department lines, messaging, and migrating from Dialpad.
DialpadTransitioning to 'GoTo' Phone System
Resources for new 'GoTo' phone syste
DialpadDisabling Randomized MAC/Private Wi-Fi Address
NetworkAug 10 Release
Features and bug fixes
Release NotesAug 4 Release
This release brings real historical analytics, side-conversation forward attachments, and a batch of reliability and security fixes to ticket dialogs, drafts, uploads, and impersonation.
Release NotesJuly 30 Release
My Tickets sorting now matches its label, create a customer from the Change Customer flow, plus search-link, comment, and view-count fixes.
Release NotesJuly 29 Release
Features and bug fixes
Release NotesJuly 28 Release
Features and bug fixes
Release NotesJul 27 Release
Features and bug fixes
Release NotesHappyFox ticket threading
Replies on migrated HappyFox tickets now thread onto the original ticket instead of creating duplicates.
Release Notes